If there is a situation that is an emergency or an immediate safety/safeguarding issue it is important that you report that to authorities that are staffed 24hrs a day 0344 800 8020 Childrens Services, or the Police on 999

For non emergency issues or concerns you can use the Police non emergency number 101.


Report4support is an in school communication tool for non emergency issues that you might wish for school staff to be alerted to. If we receive an email through the report4support email, we will respond to your concern as soon as possible and with an aim to make sure that the concern is dealt with appropriately.

Report4support is to report non-emergency safeguarding concerns, worries about well-being and issues related conflict or bullying. General school queries should be directed to the school office.

Click here to email Report 4 Support - Contact us for non emergency school issues

Email report4support

Support Groups

Listed below are a range of support groups, charities, agencies and organisations that can help you or your friends with any issues you have. We have listed as many as we can, but there may be an issue or question that you have that isn't listed


You can contact Childline about anything. Whatever your worry, it's better out than in. We're here to support you and help you find ways to cope. There are lots of different ways to get in touch with them. And you can also get help from other young people through our site.


Eating Disorders
Eating disorders are complex mental illnesses. Anyone, no matter what their age, gender, or background, can develop one. Some examples of eating disorders include bulimia, binge eating disorder, and anorexia.

Young Minds

Mental Health
Have you experienced any of the following and feel that you would like help or to talk to someone about it; abuse, anger, bullying, death and loss, eating problems, problems at school sleep problems, self harm.

Nelsons Journey

We are a Norfolk charity that supports young people up to their 18th birthday that have experienced the death of a significant person in their life. We offer one to one support and opportunities to meet other children of a similar age who have also experienced a bereavement.

Matthew Project

Drug and Alcohol
Supporting people with drug and alcohol related issues, providing innovative education about the risks of drugs and alcohol, empowering people to make more informed choices, Free and confidential advice to anyone affected by drugs and alcohol - www.matthewproject.org


Child Abuse & Welfare
Don't wait until you're certain if you are worried about a child. If you have any concerns or suspicions, contact us 24 hours a day, 365 days a year by email or our online reporting form. You can also call the Helpline Monday to Friday 8am – 10pm or 9am – 6pm at the weekends.

We will listen to your concerns, offer advice and support and can take action on your behalf if a child is in danger.

Teenage Cancer Trust

Cancer Support
Help and support for teenagers suffering or recovering from Cancer.

The Harbour Centre

Rape and Sexual Assault
At The Harbour Centre, we can offer you a place of support; provide practical and emotional support to help you recover from rape and serious sexual assault www.theharbourcentre.co.uk


Relationship & Sexual Health
Do you need to find out or ask questions about, contraception, pregnancy, STIs, gender, abuse or wellbeing. Brook can help you in these and other areas.

Youth Offending Team (YOT) Norfolk

Norfolk Youth Offending Team (NYOT) is a multi-agency partnership team whose aim is to prevent children and young people from offending and to help them restore the damage caused to their victims. We aspire to make Norfolk an even safer place to live and help young people achieve their full potential in life.


Keeping Safe Online
Are you worried about online sexual abuse or the way someone has been communicating with you online, let CEOP know. If you are being bullied online or feeling unsafe you might want to speak to Childline first.


Got a question? A problem? Need support?

We’re here to help with any issues affecting LGBT people or their families. Whatever your situation, you’re not on your own.

We’ll do what we can to help or point you in the right direction to someone who can.


Norfolk Early Years Help Team

If you are experiencing difficulties in your family or are worried about your children, there are people who can offer help and support. Difficulties could be:

Mental health problems
Domestic abuse at home
Drug or alcohol dependency
Your child not going to school
Struggling as a lone parent
Debt problems
Housing problems


Drugs can be a hard subject to discuss, especially if you think your friend or relative has a problem.

Try to stay open-minded and remember that, with the right help and support, most people overcome their use before any serious harm is caused. Also, even if you do offer support, they might not change their behaviour.

Drugs Advice - www.talktofrank.com


Norwich NHS Sexual Health Clinic
The clinic offers the following services, C-card , chlamydia testing , condoms , contraception , emergency contraception , HIV care , HIV testing one stop IUD/IUS clinic, STI testing , support and advice.

Norfolk LGBT+ Project

Gay, Lesbian, Transexual Advice & Support
To relieve the mental and emotional suffering of people in Norfolk and Waveney who are lesbian, gay, bisexual or transgender (LGBT+) or in doubt of their sexuality or gender identity by the provision of advice, peer-support and information.


We offer a safe place for you to talk any time you like, in your own way – about whatever’s getting to you.

You don’t have to be suicidal.



Self Harm
Self harm is the term used to describe when someone deliberately hurts themselves as a way of dealing with their emotions.

Rose Project

Child Sexual Exploitation
Our ROSE project stands for Reaching Out on Sexual Exploitation, supporting young people throughout Norfolk, who have been affected by, or are at risk of, child sexual exploitation.


999 and 101

Get in touch

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